Thursday, January 6, 2011

Topic on LinkedIn: "What is the most important thing that you have learned while serving your club as an officer?"

Good points.. pretty much echoes my feelings on the topic too.

Esp points 2 and 3! We all tend to forget sometimes that tolerance and forgiveness are more important virtues than most other things.
I'm blogging this for future reference!

Nikhil Sheth

---------- Forwarded message ----------
From: The Official Toastmasters International Members Group
Date: Thu, Jan 6, 2011 at 1:55 PM
Subject: New comment on "What is the most important thing that you have learned while serving your club as an officer?"
To: Nikhil Sheth

LinkedIn Groups

For me, lots of little learnings about process but a couple of big ones:

1). Give people space to work it out for themselves; let them know what your expectations are in terms of what needs to happen (rather than what you want to happen) and, critically, give them permission to ask questions. I've been amazed at the number of people who are nervous to do that, and that applies doubly if they come from a culture where you're not supposed to question things.

2). One of the best bosses I ever worked with had a simple philosophy: "When something goes wrong, I remind myself that 'no-one ever turned up to work with the intention of doing a bad job'". Adopting that approach makes things much easier.

3). Accept that "it seemed a reasonable idea at the time" is a valid reason for why things were done in a way you're not keen on.

4). If a thing could be done by one person, it might not have been worth doing. The best results come from mixes of skills - but ONE person normally hold the key vision.

Pressed for one of these, I'd choose the first. If they know they are in a safe place to make mistakes, people tend to build better teams.
Posted by Mike Diggins

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